The changing nature of HR in hospitality
Traditionally, the job description of a human resource professional was fairly straightforward: recruit, interview and train new hires, manage benefits and compensation, and basically oversee the employment process. Today, however, a hospitality HR professional works more closely with operations management, functions as a liaison with hotel partners and often hotel owners, and is expected to have a more well-rounded skillset.
Deborah Punke, chief HR officer with Concord Hospitality, describes t
